Personal details (e.g. name, contact details including, residential address, date of birth, documents such as identity card/passport details / Aadhaar details / PAN / Voter ID/driving license, and/or education details) provided by you to avail various services from us.
Financial details (e.g. income, expenses, and/or credit history) needed as part of the request for some of
products/services;
Images/videos of documents/photos required to avail any of our products/services;
Voice recordings of conversations with customer care agent by you to address your queries/grievances;
Specimen signature(s) or consent for the processing your request.
Subject to applicable laws, We may use your Personal Data in its business operations to perform, among other actions, the following:
To check and process your requests submitted to our Products/services;
To share with you, updates on changes to the products/services and their terms and conditions;
To take up or investigate any complaints/claims/disputes;
To respond to your queries or feedback submitted by you;
To verify your identity to provide products/services to you;
To monitor and review services from time to time;
To undertake financial/regulatory / management reporting, and create and maintain various risk management models;
For conducting audits and for record-keeping purposes;
For selective offers and promotions.
We also uses your Personal Data to fulfil the requirements of applicable laws/regulations and/or court orders / regulatory directives received by Us.
We may share any Personal Data with the following parties, in connection with and as may be necessary for the conduct of our business/operations:
Authorized external third parties/intermediaries or any other service provider who are involved in transaction processing, dispatches, printing/marketing, unless specifically written to us to refrain from sharing such information with such parties;
Any regulatory/administrative/legislative authority and/or with us for compliance with any legal, statutory or regulatory requirements for complying applicable laws for the time being in force and/or for the purpose of data storage.
We shares such aforesaid information to the aforesaid service providers under strict confidentiality and only on a 'need to know Basis' and for the purposes of lawful functioning of our business/operations.
Notwithstanding anything contained, We shall not be responsible/liable, either directly or indirectly, for the authenticity/accuracy of the personal/financial information or any other data/information submitted by you and/or for its misuse, not attributable to the acts of us, at any time and in any manner whatsoever. In case you feel that any information/data provided by you is inaccurate/deficient or requires updating, then you shall ensure to correct/amend such information/data as soon as possible by getting in touch with us. We will at all times endeavor to resolve any investor grievances promptly
We reserves the right to modify sections of this Privacy Policy at any time without giving any prior notice. Please check this Policy from time to time for any changes.